Living Lab: International lessons learned and recommendations for Vietnam

Abstract

Cities worldwide are facing rapid urbanization along with various issues related to the living environment, attracting investment, tourism, and talent retention. As one of the emerging countries, Vietnam has been at the forefront of implementing a national program and strategy for digital transformation, with the development of intelligent cities identified as one of its core tasks. While smart cities worldwide have successfully utilized the Living Lab model to address urban issues, the Living Lab model remains novel and has not been widely applied in Vietnam. To address existing urban issues  and keep up with global development trends, this study synthesized and analyzed the development process of Living Labs from different continents using theoretical analysis, classification, experience summarization, comparative analysis, and expert interviews. Consequently, the study proposes a method for constructing a Living Lab in Vietnam based on proven global development approaches.