Human resource conditions for the development of civil servants digital competence

Authors

  • THỊ NGỌC MAI BÙI

Keywords

human resources; digital competencies; enabling conditions

Abstract

This article focuses on analysing the human resource conditions required for the 
development of civil servants’ digital competence. These include the capabilities and roles of trainers 
responsible for delivering digital competency development programmes; the awareness, vision, 
and leadership capacity of senior leaders and managers; the quality and degree of professionalism 
of information technology specialists; the attitudes, motivation, and learning capacity of civil 
servants themselves; and the quality of the reserve talent pool comprising individuals who will 
or aspire to join the civil service. These actors constitute both the enabling conditions and the direct 
driving forces behind the development of digital competencies in the public sector.

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Published

2026-06-26