SẢN PHẨM CÔNG NGHỆ TÀI CHÍNH TẠI THỊ TRƯỜNG MỚI NỔI: NGHIÊN CỨU ĐIỂN HÌNH TẠI VIỆT NAM

Abstract

The study was conducted to survey the experiences and perception of financial technology products (FTPs) from banking employees. Using data collected by random selection with two questions designed and distributed to employees (N = 134 samples) working at banks in Vietnam, the study provides an overview of the understanding of FTPs in banks in recent years. Thereby, the authors propose some policy implications related to the improvement of FTPs to improve the performance of banks in Vietnam.