The Relationship between Job Satisfaction and Organizational Commitment of Civil Servants at Non-Business Units Providing Public Services: A Case Study of Ca Mau Province

Abstract

This study aims to analyze the relationship between job satisfaction and
organizational commitment of civil servants at non-business units providing public
services in Ca Mau province. From the data provided by 297 civil servants, the
structural equation model (SEM) was applied to evaluate job satisfaction's impact
on civil servants' organisational commitment. The result shows a positive
relationship between job satisfaction and organizational commitment. The result of
the study suggests some important managerial implications for non-business units,
providing public services to increase job satisfaction and organizational
commitment of civil servant..