IMPLEMENT DMAIC AND ERP SYSTEM TO IMPROVE PRODUCTIVITY AND QUALITY IN MECHANICAL COMPANIES: A CASE STUDY

Tóm tắt

Six Sigma is a popular method in process improvement activities and production processes to improve productivity and product quality. In the Six Sigma approach, using the Define - Measure - Analyze - Improve - Control (DMAIC) cycle to review and examine abnormalities in the operational process and take corrective action to reduce bottlenecks to enhance productivity, stable product quality, and make the production cycle tightly connected. In this study, the monthly delivery delay rate was about 6.28% after applying the DMAIC cycle in the analysis of the current state of the machining process and the 5 why analysis tools in the root cause analysis of delay arising after that integrating two Enterprise Resource Planning (ERP) modules for product quality control and order information control in the processing line with Radio Frequency Identification (RFID) function to control orders. The result achieved after the improvement is to reduce the rate of a delivery delay from 6.28% to
0.02% month by month