Exploring digital human resource management practices in the telecommunication sector in Vietnam

Tóm tắt

This study explores the implementation of digital human resource management (HRM) practices within organizations through a qualitative lens. Semi-structured interviews were conducted with nine employees and managers to understand their experiences and perceptions of digital HRM systems. Our findings suggest that digital HRM has been applied in companies in Telecommunication sector in Vietnam at different functions and scope. However, the research also highlights the importance of considering employee adoption, organizational culture, and technological challenges. Limitations include a small sample size and the absence of quantitative data. Future research will employ a larger sample and mixed-methods approach to comprehensively examine the impact of digital HRM on organizational performance and employee outcomes.