From digital transformation to performance: Building supply chain competencies and resilience in Vietnam’s supporting industry

Tóm tắt

Based on the Dynamic Capability Theory, the research proposes that digital transformation contributes to better supply chain performance by enhancing its competencies and resilience. A survey of enterprises in Vietnam’s supporting industry was conducted and analyzed using Smart PLS 4.0 to test the measurement and structural models. From 163 usable questionnaires, this research found that digital transformation is a driver of three core competencies of a supply chain including agility, adaptability and alignment. The improvement of these competencies creates a more resilient supply chain with better performance. From these findings, recommendations are provided for enterprises in Vietnamese supporting industry to improve performance via digital transformation.