Assessment of State Management Cadres’ Satisfaction towards Policy of Social Assistance in Khanh Hoa Province

Abstract

This paper uses the model of the artificial neural network (ANN) to assess the satisfaction of government officials on social assistance policies in Khanh Hoa province. The study used quantitative analysis methods with convenient sampling, and data collected in 2019, from 158 state management officials working in the province. The research results indicate that local social assistance policies are evaluated as being positive and having the greatest impact on the satisfaction of civil servants. On the contrary, state management in developing the policies is one of the factors that have not received high appreciation from the management officials.