Factors influencing the quality of supervision consultancy in construction projects

Abstract

The quality of a construction project depends on supervision consultancy. However, the quality assurance of supervision consultant team remains issues that can potentially have a negative impact on investor's interests. The study determined factors affecting the quality of supervision consultancy in construction projects in Ho Chi Minh City. The research was conducted based on opinions of investors, project management consultants, design consultants, project supervision consultants and contractors. Data were collected from 149 valid survey responses, and the factors were ranked based on Relative Importance Index (RII) method. The analysis results identify five crucial factors having the most significant impact on the quality of supervision consultancy in construction, including: 1) Understanding their own roles and responsibilities, 2) Having a sense of responsibility at work, 3) Be willing to learn, update and enhance professional knowledge, 4) Be conscientious at work, upholding professional ethics, 5) Having the ability to cooperate with stakeholders to solve problems. The findings provide a better understanding on the factors influencing the quality of supervision consultancy in Vietnamese construction projects.

Keywords: Quality; relative importance index (RII); construction industry supervision consultancy; influential factors.