DIGITAL TRANSFORMATION AT THE PUBLIC ADMINISTRATION SERVICE CENTER OF QUANG NINH PROVINCE

Abstract

Digital transformation in the field of public administration plays a key role in the process of reform and modernization of the national administration, especially in the context of the 4.0 Industrial Revolution. Quang Ninh Provincial Public Administrative Service Center stands out as a pioneering model in applying digital technology to administrative reform, thanks to the province’s strategic geographical and economic location. Research on the digital transformation process here has profound scientific and practical significance, because it provides a typical case of integrating advanced technology into the public administration management system